Terms & Conditions

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Updated 02/15/2023

Thank you for trusting M.Michelle Creative as your service provider. Please read through these terms and conditions thoroughly. These items may be updated at any time; please check back for updates. Contact M.Michelle directly with any questions.

Please note that by purchasing a service or product from M.Michelle Creative, you are licensed to use the footage for limited personal use only. Unless your session fee or your purchase includes raw files, you are not licensed to create digital copies of your footage or use it in part or whole elsewhere without the written conscent of M.Michelle Creative.

Refund / Exchange Policy

Unless otherwise noted, because of the custom nature of the transaction and the prevalence of illegal reproduction facilities, products sold by M.Michelle Creative are non-refundable. Replacement items for damaged in shipping or misidentified images will be honored within a 14-day return for replacement period unless otherwise noted. All returns for replacement must follow the conditions below:

  • All products must be returned complete.
  • M.Michelle Creative will not accept items that have been intentionally physically damaged or     abused.
  • All returns must be shipped freight prepaid.
  • All related fees (shipping and return shipping fees) are non-refundable for     all products in all cases.
  • Please allow 2-3 weeks for all replacement orders.
  • Claims for missing products must be reported within 10 days from date item is shipped.

Unauthorized Returns

Shipments that are refused without authorization, or that are returned because the address was invalid, are subject to a fee of 15% plus applicable shipping and handling fees.

Copyrights & Trademarks

All materials appearing on mmichellecreative.com and affiliate sites are the property of M.Michelle Creative. Materials protected by this copyright include any and all images, footage, all text; (including logos and other graphics); and any and all design elements of the website. You may use the content from mmichellecreative.com for shopping, placing an order on this site, or for conducting other tasks associated directly with, and for the sole purpose of, shopping on this site or placing an order on this site. Unauthorized use of the materials appearing on mmichellecreative.com and affiliate sites violate copyright, trademark and other applicable laws and could result incriminal or civil penalties. Such unauthorized use includes, but is not exclusive to, copying, reproducing, republishing, modifying, uploading, transmitting, or distributing any of such materials without the prior written consent of M.Michelle Ingram of mmichellecreative.com.

The “M.Michelle Creative” logos are trademarks of M.Michelle Creative, as are all custom graphics, icons, and logos found on mmichellecreative.com.

Disclaimer & Limitation of Liability

Unless otherwise noted, because of the custom nature of the transaction, and the prevalence of illegal reproduction facilities, products sold by M.Michelle on mmichellecreative.com are non-refundable. Replacement items for damage in shipping or misidentifiedimages will be honored within a 14-day return policy. M.Michelle Creative makes no representations or warranties, either expressed or implied, of any kind with respect to products sold on this site. M.Michelle expressly disclaims all warranties, expressed or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to M.Michelle arising from any product sold on this website shall be the price of the product ordered. In no event shall M.Michelle Crearive, its officers, employees, or other representatives be liable for special, indirect, consequential, or punitive damages related to products sold. You agree that M.Michelle Creative, its officers, employees, or other representatives shall not be liable for damages arising from the operation, content or use of mmichellecreative.com.

You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect,compensatory, special, incidental, punitive and consequential damages.

Typographical & Photographical Errors

M.Michelle attempts to be as accurate as possible in our pricing, as well as our typographical and photographical depictions of products for sale; however, we cannot guarantee that product descriptions, specifications, pricing, or anyother content on mmichellecreative.com and/or our affiliates is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, informational, technical or other error, M.Michelle Creative shall have the right, at our sole discretion, to either honor the displayed price or refuse/cancel any orders placed for that product at the incorrect price.

 

Order Acceptance Policy

Your submission of an order and/or receipt of an order confirmation, automated orotherwise, does not signify our acceptance of such order. M.Michelle reserves the right to cancel any order that we deem necessary, at our sole discretion, regardless of the order status or whether you have received a confirmation of the order. We reserve the right to require additional information from you before accepting or processing any order.

 

Jurisdiction

M.Michelle Creative is based in the United States of America, and you agree that any legal action brought against M.Michelle of M.Michelle Creative shall be governed by the laws of the United States of America without regard to its conflict of law principles. Additionally, you agree that any and all disagreements arising from your use of, or orders placed through mmichellecreative.com and will be adjudicated in the county of Guilford, North Carolina, USA by an appropriate court.

Sales Policy Agreement

By placing an order at mmichellecreative.com, a customer has agreed to the terms and conditions of the sale as indicated onthis website. By placing an order at mmichellecreative.com and, a customer has agreed to the total dollar amount of the sale, and authorized M.Michelle Creative to collect payment via the payment method the customer specified. M.Michelle Creative reserves the right to make changes to this site and these terms and conditions at any time.

Note: M.Michelle Creative attempts to be as accurate as possible in our content and pricing. However, we cannot guarantee that the product descriptions/specifications, pricing, or any other content on the site is accurate, complete, or current. If aproduct is listed at an incorrect price due to typographical, photographic, technical error or error in pricing information received from our suppliers, M.Michelle Creative shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

Voucher Policy

All vouchers purchased by mmichellecreative.com website or by any other source are non-refundable. They have set expiration date after which any voucher will not be eligible to use.

 

License

All images and footage are property of M.Michelle Creative and are copyrighted by law. None of them can be copied, used or published for commercial purposes without M.Michelle Creative's clear and written permission to do so. M.Michelle Creative reserves the right to use all of our Client’s images on this and our affiliate websites, blogs, or any other related marketing material.